Refund policy
Return Procedure
- Altar + Home must receive returns within 30 days of your receipt of the order.
- Use the original packing materials if possible. This is simpler for you, and provides us a check on our packing procedures. Include the invoice or packing list, or a copy of it.
- Please use FedEx, UPS, or U.S. Mail, prepaid, so you get a receipt.
- Retain your receipt until you receive credit, refund, or replacement.
- If the problem was our error, return shipping charges will be credited to your account unless you request a refund.
- Allow two to three weeks for us to receive and process your return.
Address for UPS and FedEx shipments:
Altar + Home
Attention: Returns
37112 State Highway VV
Conception, MO 64433
Address for U.S. Post Office shipments:
Altar + Home
Attention: Returns
PO Box 12
Conception, MO 64433